DAY 1 AUDIO + ACTIONS:
your audio coaching for today:
your actions for today:
✏️ TOOLS AVAILABLE TO YOU:
Contact Experience Tracker (spreadsheet version): Follow the instructions to make your own virtual copy.
This tracker will guide you in moving your customer from experience to experience. You will want to look at it every day and let it guide you in who to connect with! Use the memory jogger first to help you build this out.💡 TIP: Download the Google Sheets app to your phone so you can update this tracker on the go! If you’d prefer to use a printable contact tracker, here you go.Our team Followup Toolkit
🗒️ Having a living, breathing, growing Contact List is what feeds your business:
Use the doTERRA memory jogger to help you remember all the people you know. Other areas to look are the text history on your phone and your Facebook friend list
Write as many names as you can think of into your spreadsheet Contact Tracker (or the printable version). Remember you’ll be adding to this list as long as you’re building doTERRA.
Rank each name according to the 7-star rating system. Give them a point for each of the 7 characteristics. Write their number next to their name on your names list. Here’s the rating system:
Female
Has a money/time/purpose need
Age 30-55
Interested in natural things
Has business/sales experience
Socially influential
Has a supportive spouse
Decide which form of contact would be the most effective for each person on your list:
Talking to them in person
Phone call
Text
Email
Social media 💡 TIP: using voice to send a DM through Facebook or Instagram is a smart way to go!
Decide if a product approach or a business approach is more appropriate.
🗒️ SCRIPTS FOR CONNECTING WITH YOUR LIST:
Here are some sample scripts - use them of modify them in your own wording:
Text Message Script: I have great news, call me!
Email Script: I’ve been thinking about you and I have something really exciting to share with you. When can we get together?
Social media Script: I’ve been thinking about you and I have something really exciting to share with you. When can we connect?
In person or Phone call Product approach if you already know their ailment: I’ve been thinking about you. I’ve had some pretty amazing experiences with essential oils...(talk about a simple but powerful personal testimonial) and...(other people’s experiences). I thought about...(their own health challenges or their families health challenges) I would love to give you a free sample of essential oils for you to try, they are safer, cheaper and many times more effective than medication. I think you will also have a great experience. Are you going to be around tomorrow for me to (drop it off/give it) to you?
In person or Phone call Product approach if you DON'T know their ailment: I’ve been thinking about you. I’ve had some pretty amazing experiences with essential oils...(talk about a simple but powerful personal testimonial) and...(other people’s experiences). I know that all families deal with all kinds of ailments. I would love to give you a free sample of essential oils for you to try, they are safer, cheaper and many times more effective than medication. I think you will also have a great experience. Are you going to be around tomorrow for me to (drop it off/give it) to you?
In person or Phone call Business approach: I’ve been thinking about you and wanted to let you know that I do the most amazing thing, I sell Essential Oils. They’re safer, cheaper and more effective than other things we have a tendency to use. Essential oils have no side effects or addictions. I’ve had some pretty amazing experiences with essential oils. They have totally changed my family’s health...(talk about an experience that you have had and a member of your family). Sharing essential oils with others has also changed my life financially. So many people are interested in using natural alternatives. Im looking for someone that I can put my time, my talents and resources into that could also share the power of essential oils with others and I thought about you... Are you familiar with essential oils?
For people that you haven’t talked to in a while: No one likes to feel used. When someone gives you a call that you haven’t talked to for a long time, it’s exciting especially if you have a great conversation. But if at the very end of the conversation they talk about a business opportunity, that never feels good and you usually feel used. So simply start the conversation by saying:
“It’s been such a long time and I specifically have something that I wanted to call you about but first tell me what’s going on with your family”.
And then talk for as long as it feels comfortable. After a while the person you called will usually say “So tell me what you were calling about”. And if you end up running out of time and have to get off the phone usually the person that you called will say “You had something that you wanted to tell me”.
Then you simply answer “It was so great talking with you again. I can call you tomorrow and tell you about why I wanted to call”.
🗒️ PRO TIPS:
When you get the nudge to reach out to someone, do it as soon as possible
Always followup when you said you would. This builds trust with your customer and yourself
48% of people never followup with a contact and yet 80% of sales are made after at least 5 follow-ups
Remember - your contact wants to be confidently guided by you through each experience including the sale
📝 Your Assignment: Fill in as many contacts as possible into your tracker + rate them
